Effective Date: 10/10/2024
At e-hagu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services. By accessing or using e-hagu, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you create an account or interact with our website, we may collect the following types of information:
- Account Information: This includes your username, email address, and password when you register for an account.
- Transaction Data: Information related to purchases made through our affiliate links, such as products selected and the affiliate merchant used. Please note that we do not process any transactions or keep any records of transactions made through affiliate links. All payments are handled directly by third-party merchants.
- Usage Data: Information about how you use our website, including IP address, browser type, operating system, pages viewed, time spent on pages, and referral URLs.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To create and manage your user account.
- To provide customer support and respond to inquiries.
- To send you promotional communications and updates, if you have opted in to receive them.
- To improve our website, services, and user experience.
- To monitor usage and analyze trends to enhance our platform.
3. Cookies and Tracking Technologies
Cookie Policy
Cookies are small text files stored on your device by your web browser. e-hagu uses cookies to enhance user experience and gather information about how our website is used. The types of cookies we use include:
- Essential Cookies: These cookies are necessary for the website to function and cannot be disabled.
- Performance Cookies: These cookies collect information about how users interact with our website, allowing us to improve its performance.
- Functional Cookies: These cookies remember your preferences and improve your experience on our site.
- Targeting Cookies: These cookies may be used by third-party advertisers to deliver personalized advertisements based on your browsing history.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With third-party service providers that assist us in operating our website, conducting our business, or providing services to you, under strict confidentiality agreements.
- In response to legal requests or to comply with applicable laws and regulations.
- In connection with a merger, acquisition, or sale of all or a portion of our business.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, firewalls, and secure server hosting. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. No Refund Policy
Due to the nature of the affiliate links provided on e-hagu, all purchases made through these links are processed by third-party merchants. Therefore, e-hagu does not offer refunds for any purchases made via affiliate links. Customers must review the return and refund policies of the respective merchants before making a purchase.
Important Details Regarding Our No Refund Policy:
- Once you click on an affiliate link and are directed to the merchant's site, e-hagu is no longer involved in the transaction process.
- Refunds, returns, and exchanges must be handled directly with the merchant in accordance with their specific policies.
We encourage users to read the terms and conditions of each merchant carefully.
By using our service, you acknowledge that you understand that e-hagu is not responsible for any disputes regarding refunds or returns.
7. User Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Objection: You can object to our processing of your personal information for direct marketing purposes.
To exercise these rights, please contact us using the information provided in the "Contact Information" section below.
8. GDPR Compliance
For users located in the European Union (EU), e-hagu complies with the General Data Protection Regulation (GDPR). This means we:
- Collect personal data only with your explicit consent.
- Provide you with access to your personal data upon request.
- Ensure that your data is processed fairly and transparently.
- Implement appropriate security measures to protect your personal data.
If you believe your rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority in your member state.
9. Other Privacy Laws
e-hagu is committed to complying with privacy laws in all jurisdictions where we operate. This includes, but is not limited to:
- California Consumer Privacy Act (CCPA): California residents have the right to request information regarding the categories and specific pieces of personal information we have collected about them, as well as the right to request deletion of their personal information.
- Personal Information Protection and Electronic Documents Act (PIPEDA): For users in Canada, we comply with PIPEDA by ensuring that personal information is collected, used, and disclosed in accordance with the law.
10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of e-hagu following the posting of changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: talk2us@e-hagu.com
